Privacy Policy
Welcome to QLD National Car Removal, where your privacy is our priority and we value protecting your personal information!
This privacy policy defines how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. The content on the website uses ‘we’, ‘us’, or ‘our’ to represent the company.
Collection of Personal Information
We collect a range of information from our site users to provide our services effectively. The information is collected via direct sources like quote forms or indirect means like third-party references.
The basic information that we may collect includes:
- Name
- Contact Details (Phone Number, Email Address)
- Vehicle Information (Make, Model, Condition)
- Location Details
In this policy, we commit that your personal information will not be used in a way that is contrary to Australian Privacy Regulations.
Use of Personal Information
Personal data provided to our site by our service users is only used for the purpose for which it was submitted. The information is used in different ways, including:
- Respond to your enquiries and provide accurate car valuations.
- Arrange car inspections, pick-ups, or removals.
- Send booking confirmations, follow-ups, or service updates.
- Understand how our website is being used to improve functionality and user experience.
- Ensure compliance with legal and regulatory requirements.
- Prevent fraud or suspicious activity.
We aim to only use your data for purposes that are necessary, legitimate, and expected within the scope of our services.
Policy of Disclosure
We respect your privacy, and we take all reasonable steps to keep it secure. We do not sell or trade it in any way. However, there are certain situations where disclosure of your personal information to third parties becomes necessary.
We may disclose your data in exceptional circumstances, including:
- It is required to deliver our services.
- We are legally required to comply with the court order.
- It is necessary to protect the rights of our business and the users.
- Where third parties are helping us complete the vehicle sale.
Links to Third-Party Sites
Our website contains links to external sites that are not operated or controlled by us. These are offered only for your convenience, and we have no control over such companies. We cannot be held responsible for the privacy actions of these companies. As we have no control over the third-party websites and their privacy practices, we urge you to review the sites’ policies when you visit.
Security of Data
We take data security seriously and implement strict measures to protect your personal information from unauthorised access or misuse. We also regularly examine and update our security procedures to keep up with new technology and avoid any unfortunate incidents.
Our top security measures include:
- Secure socket layer (SSL) encryption
- Firewalls and password-protected systems
- Access restrictions and regular data audits
However, no method of transmission over the Internet is 100% secure. Your continued use of this site acknowledges that you use this site at your own risk.
Cookies
Our website uses cookies and identical technologies to improve your browsing experience and its functionality. Cookies are smaller data files stored on your device that help us recognise repeat visitors and remember user preferences. These technologies are only adopted to measure the effectiveness of our content.
You can control or disable cookies at any time through your browsing settings. However, please note that some features of our website may not function properly if you disable cookies.
Changes to this Privacy Policy
QLD National Car Removal may update and modify this privacy policy from time to time to accommodate changes in our practices and legal obligations. The changes are effective immediately after they are posted. Continued use of our website after the changes indicates your acknowledgement of our revised policy.
Contact Details
If you have any more questions about this privacy policy or any other queries you wish to resolve, feel free to contact us.